Privacy Policy

Introduction

At UniLinks, accessible from www.unilinks.co, one of our main priorities is the privacy of our users. We understand the importance of protecting personal information and maintaining user trust. This Privacy Policy comprehensively outlines the types of information we collect, how we utilize this information, how we safeguard it, your rights and options regarding your personal data, and our practices regarding third-party data sharing, in compliance with Thailand’s Personal Data Protection Act (PDPA).

By using our platform, you explicitly consent to this Privacy Policy and agree to comply with its terms. Should you disagree with any of these terms, please refrain from using the UniLinks platform.

Information We Collect

UniLinks collects information from two primary user groups:

1. Student Mentors:

• Personal identification information: Name, contact details, email address, phone number, nationality, current educational institution, field of study, date of birth, gender, and proof of identity.
• Academic background details: Transcripts, degree certificates, CV, professional recommendations, references, and additional documents relevant to mentorship qualifications.

2. Prospective Students:

• Personal identification information: Name, contact details, email address, phone number, nationality, desired academic institution, course interests, date of birth, and gender.
• Academic and personal documentation: Passport copies, transcripts, language certificates, letters of recommendation, statement of purpose, financial statements, and other required documents.

How We Use Your Information

The information collected by UniLinks will be used for the following explicit purposes, in compliance with the PDPA:

• Facilitating communication between students and mentors.
• Processing applications for mentor and student roles.
• Supporting admission processes in Thai educational institutions.
• Sending account updates, support communications, and notices.
• Improving the platform through analytics and user feedback.
• Conducting internal research to enhance services.
• Complying with applicable laws and PDPA obligations.

Sharing of Information

We may share user information under the following PDPA-compliant conditions:

• With mentors to facilitate effective consultation with students.
• With Thai universities to support admission and verification.
• With third-party service providers for technical and operational support, under strict confidentiality agreements.
• When required by law or necessary to protect UniLinks or users.

Information Security

We apply strict, industry-standard security measures aligned with PDPA regulations to protect personal information, including encryption, access control, audits, and continuous monitoring.

Data Retention

We retain personal data only as long as needed for the purposes in this policy and PDPA compliance. Most documents are kept for the duration of the application and mentorship lifecycle, plus any additional legal requirements.

Your Privacy Rights under PDPA

• The right to access and obtain a copy of your personal data.
• The right to correct inaccurate or incomplete data.
• The right to request data deletion under certain conditions.
• The right to restrict or object to specific data processing.
• The right to withdraw consent at any time.

To exercise these rights, contact us using the information below.

Cookies and Tracking Technology

UniLinks uses cookies and tracking technologies to enhance user experience and gather usage insights. You can control cookie settings through your browser preferences.

Changes to Privacy Policy

We may update this Privacy Policy to reflect changes in legal or operational needs. Any changes will be posted with a new effective date. We recommend reviewing this page regularly.

Contact Information

If you have questions about this Privacy Policy, please reach out to us:

• Address: Room 367, Building A, XT Huai Khwang, Huai Khwang, Bangkok 10310, Thailand
• Email:[email protected]
• Phone: +66 930760414