Privacy Policy
Last updated: March 2026
At UniLinks, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
This Privacy Policy describes how UniLinks ("we," "our," or "us") collects, uses, and shares information about you when you use our website, mobile application, and related services (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
1. Information We Collect
Information You Provide to Us
We collect information you provide directly to us when you create an account, complete your profile, use our Services, or communicate with us. This may include:
- Name, email address, and contact information
- Educational background, including schools attended, grades, and test scores
- Program preferences, career interests, and academic goals
- Profile photos and biographical information
- Documents you upload, such as transcripts or recommendation letters
- Communications you send to us, including support requests and feedback
Information Collected Automatically
When you use our Services, we automatically collect certain information, including:
- Device information (e.g., device type, operating system, browser type)
- Log data (e.g., access times, pages viewed, IP address, and referring URL)
- Usage data (e.g., programs searched, universities viewed, features used)
- Location data (e.g., country or region derived from your IP address)
Information from Third Parties
We may receive information about you from third-party services when you choose to sign in using social login providers (such as Google), or when universities and educational institutions share program-related information.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our Services. Specifically, we use your information to:
- Create and manage your account and personalize your experience
- Match you with relevant academic programs, universities, and scholarships based on your profile and preferences
- Provide personalized recommendations through our quiz and matching algorithms
- Facilitate communication between you and educational institutions or mentors
- Send you notifications about application deadlines, program updates, and relevant opportunities
- Analyze usage patterns to improve our platform, develop new features, and enhance user experience
- Respond to your comments, questions, and customer service requests
- Detect, prevent, and address technical issues, fraud, or security concerns
- Comply with legal obligations and enforce our Terms of Service
3. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
With Educational Institutions
When you express interest in or apply to a program, we may share relevant portions of your profile with the associated university or institution to facilitate your application.
With Service Providers
We may share your information with third-party vendors and service providers who perform services on our behalf, such as hosting, analytics, email delivery, and customer support. These providers are contractually obligated to use your information only as necessary to provide services to us.
For Legal Reasons
We may disclose your information if required to do so by law or in response to valid legal requests by public authorities, including to meet national security or law enforcement requirements.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Services of any change in ownership or uses of your personal information.
With Your Consent
We may share your information with third parties when you give us explicit consent to do so.
4. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using TLS/SSL protocols
- Secure storage of data using industry-standard cloud infrastructure
- Regular security assessments and vulnerability testing
- Access controls limiting employee access to personal data on a need-to-know basis
However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- Right of Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct inaccurate or incomplete personal data.
- Right to Erasure: You can request that we delete your personal data, subject to certain legal exceptions.
- Right to Data Portability: You can request a copy of your data in a structured, commonly-used, machine-readable format.
- Right to Object: You can object to the processing of your personal data in certain circumstances.
- Right to Withdraw Consent: Where we rely on your consent to process your data, you may withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
7. Children's Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information promptly.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this policy and, where appropriate, provide additional notice (such as an in-app notification or email).
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of those changes.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us:
We will make every effort to respond to your inquiry within 30 business days.